Effective Date: 01/04/2025
At Netprogen Technology Solutions (“we”, “us”, or “our”), accessible from www.netprogen.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information that is collected and recorded by us and how we use it.
By using our website, services, or engaging with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you interact with us or use our services. This may include:
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Personal Information: Name, email address, phone number, company name, and address.
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Technical Data: IP address, browser type, device type, pages visited, and time spent.
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Communication Data: Records of communication such as emails, messages, or phone calls.
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Cookies & Tracking Technologies: We use cookies to enhance your experience and analyze usage.
2. How We Use Your Information
We use the collected information to:
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Provide and maintain our services.
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Improve user experience and website functionality.
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Communicate with you regarding services, updates, or support.
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Send marketing and promotional materials (you can opt-out at any time).
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Comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
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Trusted third-party service providers who assist us in operating our website or business.
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Legal authorities if required to comply with a legal obligation.
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Partners or affiliates for business development (with your consent, where applicable).
4. Data Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal information.
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Withdraw consent where processing is based on consent.
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Object to the processing of your personal information.
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Lodge a complaint with a data protection authority.
To exercise your rights, please contact us using the information below.
6. Cookies Policy
We use cookies and similar technologies to enhance your experience, remember your preferences, and gather analytical data. You may manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Netprogen Technology Solutions
Email: support@netprogen.com
Phone: 8617266490
Website: https://www.netprogen.com
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1. Introduction
By using this Teachmint X Interactive Flat Panel Display (“Teachmint Product”), you agree to comply with and be bound by the following terms of use (“Terms of Use”). These Terms of Use are intended to ensure the safe, proper, and efficient use of the Teachmint Product and to safeguard your rights under the warranty provided by Teachmint for the Teachmint Product (“Warranty”).
2. Proper Use and Maintenance
2.1 Installation and Setup
The Teachmint Product must be installed and set up by a qualified technician authorized by Teachmint. Proper earthing is mandatory; if your electrical power supply lacks earthing, engage a qualified electrician to remedy this before installation. Securely mount the Teachmint Product using the included Wall Mount Kit or on a Floor Trolley authorized by Teachmint. If using a floor trolley, ensure that it’s kept on a stable, flat surface and the wheels are locked. If the floor trolley has not been purchased from Teachmint, you must ensure that it supports the weight and dimensions of the Teachmint Product purchased by you and is of good quality to avoid any damage to your Teachmint Product. Avoid placing the Teachmint Product near water sources or in areas prone to high humidity or dust.
2.2 Power Supply and Electrical Safety
Connect the Teachmint Product only to a properly grounded power outlet using the supplied Power Cable. Ensure the power supply matches the voltage requirements specified in the Teachmint Product specifications. Use a reliable Uninterruptible Power Supply (UPS) to protect the Teachmint Product rom power surges, voltage fluctuations, and power cuts. Do not overload electrical outlets or extension cords.
2.3 Operation
Operate the Teachmint Product in a well-ventilated area to prevent overheating. Do not cover the ventilation openings. Use the provided Stylus and Touch Cable for interactive functions. Avoid using sharp objects that could damage the touch surface. Do not insert any objects except for compatible accessories like USB Drives into the Teachmint Product’s openings or ports. Do not operate the Teachmint Product without wearing footwear. Do not operate the Teachmint Product with moist or wet hands.
2.4 Environmental Conditions
Use the Teachmint Product within the temperature range of 0°C to 40°C and humidity range of 20% to 80% (non-condensing). Keep the Teachmint Product away from direct sunlight, heat sources, and areas of high vibration.
2.5 Cleaning and Maintenance
Regularly clean the Teachmint Product using a soft, dry cloth. For stubborn stains, use a cloth lightly dampened with a mild glass cleaning solution. Do not use abrasive cleaners or solvents. Periodically check and clean the ventilation openings to ensure proper airflow. Avoid spilling any liquids on the Teachmint Product.
3. Prohibited Actions
3.1 Tampering and Unauthorized Repairs
Do not disassemble, modify, or attempt to repair the Teachmint Product yourself. Unauthorized repairs void the Warranty. Only authorized Teachmint service personnel should carry out repairs or maintenance of the Teachmint Product.
3.2 Improper Handling
Do not drop, bump, or subject the Teachmint Product to physical shock. Avoid placing heavy objects on the Teachmint Product or applying excessive pressure on the screen.
3.3 Misuse
Do not use the Teachmint Product for purposes other than its intended educational and interactive functions. Avoid exposing the Teachmint Product to harmful substances such as chemicals, oils, and gasses.
4. Software and Updates
4.1 Usage
Use only the software and applications approved or provided by Teachmint or installed via the Google Play Store. Use of unauthorized software may cause malfunctions and will void the Warranty.
4.2 Third-Party Applications
Teachmint is not responsible for the performance, security, or compatibility of third-party applications. Use such third-party applications at your own risk.
5. Warranty Terms
For Warranty terms and conditions, please refer to Warranty Policy Page
5.1 Reporting Issues
Report any defects or issues in the Teachmint Product promptly to Teachmint’s support team at support@netprogen.com or 8617266490. Provide proof of purchase and follow Teachmint’s procedures for availing Warranty service.
6. Limitation of Liability
In no event shall Teachmint be liable for any indirect, incidental, special or consequential damages of any kind, including but not limited to loss of business, revenue, profits, information, data or use, whether in action in contract or tort, arising out of or in connection with the use or performance of the Teachmint Product, even if Teachmint has been advised of the possibility of such damages. The liability of Teachmint for any direct damages shall not exceed the amount paid by you (as stated in your invoice for the Teachmint Product): (i) to Teachmint, or (ii) a Teachmint authorized reseller for the Teachmint Product.
7. Compliance with Laws
Users of the Teachmint Product, must comply with all applicable local, state, and national laws while using the Teachmint Product. Any use of the Teachmint Product that violates laws or regulations may result in the termination of your rights under these Terms of Use and the Warranty.
8. Amendments
We reserves the right to amend these Terms of Use at any time.
9. Contact Information
For any questions or concerns regarding these Terms of Use, please contact at:
Email: support@netprogen.com
Phone: 8617266490
By using the Teachmint Product, you acknowledge that you have read, understood, and agree to comply with these Terms of Use. Failure to adhere to these Terms of Use may result in damage to the Teachmint Product and voiding of the Warranty.